FAQ

1. What is Ebiggo?

Ebiggo is a premier destination for high-quality Fabrics and Scarves, proudly part of the EBIGGO LTD portfolio. We are dedicated to offering an exquisite selection of items designed to add elegance, style, and significance to your spaces.

2. How do I make a purchase?

Making a purchase on Ebiggo is straightforward and user-friendly. Simply navigate our online catalog, select the Fabrics that align with your aesthetic preferences, add them to your shopping cart, and proceed to checkout. Our secure checkout process will guide you through providing your shipping and payment details.

3. Do you provide customization services?

Currently, our collection does not feature customizable options. However, we take pride in offering a wide variety of designs that cater to a broad spectrum of tastes and preferences in scarves.

4. What materials are your products made from?

At Ebiggo, we prioritize quality and durability. Our Fabrics and Scarves are crafted from superior materials, ensuring both the beauty and longevity of every piece. We are committed to using only the finest materials to enhance the overall quality of our products.

5. What shipping options do you offer?

Ebiggo is pleased to offer complimentary shipping to our customers within the United States. For detailed information regarding shipping durations and methods, we encourage you to refer to our Shipping Policy.

6. What is your return policy?

Customer satisfaction is paramount at Ebiggo. Should you be dissatisfied with your purchase, we invite you to consult our Return Policy for detailed instructions on how to proceed with returns, exchanges, and refunds.

7. How can I contact customer support?

Our customer support team is dedicated to assisting you with any inquiries or concerns. Contact us via email at Info@ebiggo.com or by phone at +447451286483. Our team is available Monday to Friday, from 10 AM to 3 PM (CST), to provide prompt and efficient assistance.

8. How can I stay informed about promotions and new products?

To keep abreast of the latest promotions and new product launches, we invite you to subscribe to our newsletter. At Ebiggo by EBIGGO LTD, we are grateful for your support and are committed to enhancing your shopping experience with us.

Thank you for choosing Ebiggo for your home essentials. We look forward to serving you with our carefully curated collection.